Melbourne 1-Feb-2025

 

æther Australia, the leader in premium sustainable heat pump solutions, is proud to introduce ætherSmart, an advanced remote monitoring and diagnostics platform designed to revolutionize the way heat pumps are managed, serviced, and maintained.

ætherSmart is a breakthrough in smart home energy efficiency, offering installers, homeowners, and service teams unprecedented control, real-time insights, and proactive issue resolution. By harnessing advanced remote diagnostics, ætherSmart minimizes downtime, optimizes system performance, and enhances the customer experience like never before.

Revolutionising Heat Pump Management with ætherSmartætherSmart provides a seamless, real-time connection between æther heat pumps and installers, giving them the ability to:

• Remotely monitor and diagnose issues without needing an on-site visit
• Detect live error codes and troubleshoot problems instantly
• Provide proactive customer support, reducing service disruptions
• Access a centralized installer dashboard to track and manage all installations efficiently

ætherSmart is not just a smart feature, it features a complete shift in how heat pump servicing is done”, said Paul Brooks, Director, æther Australia. By giving both installers and homeowners greater control, we are eliminating the guesswork and ensuring faster resolutions, fewer service calls, and a more reliable hot water experience.

A Competitive Edge for Installers and Customers

ætherSmart is exclusively available with æther heat pumps, giving installers and resellers a distinct market advantage. The benefits include:

• Cost savings: fewer unnecessary site visits mean reduced operational costs
• Higher customer satisfaction: real-time support ensures smooth performance
• Competitive differentiation: installers gain an edge in the market with premium, tech-enabled service
• Extended system lifespan: proactive maintenance helps prevent long-term damage

Driving the Future of Smart, Sustainable Heating

The launch of ætherSmart aligns with æther Australia’s commitment to innovation and sustainability, ensuring homeowners benefit from energy-efficient, future-proof technology that enhances their homes comfort and efficiency.

ætherSmart will be fully available at launch, with a structured onboarding process for installers to ensure seamless adoption.

Experience the Future with ætherSmart

For more information on ætherSmart and æther Australia’s premium heat pumps, visit www.ætheraustralia.com.au
or contact 1800 238 437.