Extend your
æther warranty by
six months!
æther Australia offers an extended warranty to all owners who provide feedback on our products on ProductReview.com.au. The standard warranty coverage gets an additional 6 months extension.
Important: Use the “Leave a Review” button above to ensure your extended warranty certificate is sent automatically.
Why We Value Your Feedback
Your story matters to us. Every review — whether it’s a glowing five stars or a few suggestions for improvement — helps us see our heat pumps through your eyes.
When you share your experience, you’re not just talking to us. You’re:
- Helping other homeowners decide with confidence.
- Shaping the future of æther heat pumps so they're even smarter, quieter, and more reliable.
- Recognising great work from our dedicated ætherPro installers.
We see your feedback as a conversation, not a scorecard. The more we hear from you, the better we can make your hot water system — and your experience — for years to come.
✨How it works
Three simple steps to your extended warranty
1
Tap the “Leave a Review” button
Tap the button above to trigger your extended warranty.
2
Submit your ProductReview
Share your honest experience with æther Australia.
3
Download your certificate
We’ll send it instantly to your inbox.
Frequently Asked Questions
Everything you need to know about your extended warranty
Is the extended warranty available for both positive and negative reviews?
Yes! We welcome all honest feedback — whether it’s positive, neutral, or constructive. Your experience helps us improve, and you’ll receive the extended warranty regardless of the rating.
How will I receive my extended warranty certificate?
Can I leave a review without the special link?
We strongly recommend using the special review link provided in your purchase or support email. That link ensures our system can detect your review and send the certificate automatically. If you’ve already left a review without it, just contact our support team and we’ll help verify and issue your certificate.
Is there a time limit to leave a review and receive the extended warranty?
Yes, the review should be submitted within 60 days of installation to be eligible for the automatic extended warranty. If more time has passed, we’ll still do our best to help — reach out to our support team.
Does the extended warranty include labour coverage too?
No — the additional 6 months applies to parts coverage only. Your standard labour warranty remains at 5 years.
Can I transfer the extended warranty if I sell my home?
Yes, as long as the system stays at the original installation address. You’ll just need to notify us of the ownership transfer, and the extended warranty will carry over to the new homeowner.
Can I still claim the extended warranty if I lost my proof of purchase?
We always recommend keeping your invoice or receipt, but if you’ve misplaced it, our support team can often verify your purchase using the product serial number and installation records.
Is this promotion available to all recent customers?
Yes — if you recently purchased an æther heat pump, you’re eligible. Just click the “Leave a Review” button on this page to get started. If you’re unsure whether your system qualifies, tap “Request via Email” and we’ll confirm it for you.
Do I need to provide proof of purchase?
In most cases, no — we can usually verify your purchase using your review and system details. If we need more information, we’ll get in touch with you directly after your review is submitted.
Where can I find the review link?
You don’t need a separate link. Just click the “Leave a Review” button above to submit your feedback — that’s all you need to trigger your extended warranty certificate. Can’t see the button or need help? Tap “Request via Email” and we’ll send you the correct link.
Didn't receive a certificate? Request now
If you’ve already left a review but haven’t received your extended warranty certificate, we can help you get it sorted.
Offer subject to verification. Extended coverage certificate is issued per eligible purchase. For assistance, contact support.